Terms of Service

PLEASE READ THESE TERMS OF SERVICE ("AGREEMENT" OR "TERMS") CAREFULLY BEFORE USING THE SENTIC.IO PLATFORM, WEBSITE, API, OR ANY RELATED SERVICES (COLLECTIVELY, THE "SERVICES"). BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. Acceptance of Terms

This Agreement is entered into by and between Sentic.io ("Company," "we," "our," or "us") and you, the individual or entity accessing or using the Services ("User" or "you"). By clicking "I Agree," creating an account, or otherwise accessing the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy, which is incorporated herein by reference.

If you are accepting this Agreement on behalf of an organization or other legal entity, you represent that you have the authority to bind such entity to this Agreement, and in such case the terms "you" or "your" shall refer to such entity.

2. Eligibility

The Services are available only to individuals who are at least eighteen (18) years of age and who can form legally binding contracts under applicable law. By using the Services, you represent and warrant that you meet these requirements. The Company reserves the right to refuse service to anyone at any time, in its sole discretion, without notice or liability.

3. Account Registration and Security

3.1 Account Creation

To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. The Company reserves the right to suspend or terminate any account if any information provided during registration or thereafter proves to be inaccurate, not current, or incomplete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify the Company of any unauthorized use of your account or any other breach of security. The Company shall not be liable for any loss or damage arising from your failure to comply with this Section.

3.3 Account Termination

The Company reserves the right, in its sole and absolute discretion, to suspend, limit, or terminate your account and access to the Services at any time, with or without notice, for any reason or no reason, including without limitation any violation of this Agreement. Upon termination, all rights and licenses granted to you under this Agreement shall immediately cease.

4. Use of the Services

4.1 License Grant

Subject to the terms and conditions of this Agreement, the Company hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business or personal purposes in accordance with this Agreement.

4.2 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with this Agreement and all applicable local, state, national, and international laws, regulations, and treaties. Without limiting the foregoing, you agree not to:

• Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services;
• Attempt to gain unauthorized access to any portion or feature of the Services, or any other systems or networks connected to the Services;
• Use any robot, spider, scraper, or other automated means to access the Services for any purpose without the Company's express prior written permission;
• Reverse-engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Services;
• Copy, modify, translate, adapt, or create derivative works of the Services or any part thereof;
• Use the Services to transmit unsolicited commercial communications, spam, or any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, or otherwise objectionable;
• Violate or infringe the intellectual property, privacy, or other rights of any third party;
• Use the Services in any manner that violates applicable export control, sanctions, or trade embargo laws.

5. Intellectual Property

5.1 Company IP

The Services and all content, features, and functionality thereof (including but not limited to all information, software, text, graphics, logos, icons, images, audio clips, data compilations, and the selection and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.2 User Content

You retain ownership of any content, data, or materials you submit, upload, or transmit through the Services ("User Content"). By submitting User Content, you hereby grant the Company a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content in connection with providing and improving the Services.

5.3 Feedback

If you submit any ideas, suggestions, or other feedback regarding the Services ("Feedback"), you hereby assign to the Company all right, title, and interest in and to such Feedback, and the Company may use such Feedback for any purpose without restriction or compensation to you.

5.4 Website Content, Licensing, and AI Use

Unless otherwise noted, the articles, guides, and other content published on sentic.io are © Sentic Technologies, Inc. All rights reserved.

You may quote, summarize, and link to our published content, including in search results and in answers generated by AI assistants and answer engines, as long as you credit Sentic as the source and, where practicable, link to the original page. Search engines and AI systems may crawl and index publicly available pages on sentic.io for these purposes, subject to our robots.txt and llms.txt files.

Without our prior written permission, you may not republish our content in full, sell or sublicense it, present it as your own, or alter it in a way that misrepresents Sentic's views. The Sentic name and logo are trademarks of Sentic Technologies, Inc. Client names, logos, and case study materials belong to their respective owners and are not licensed for reuse.

Questions about licensing or permissions can be sent to contact@sentic.io.

6. Fees and Payment

6.1 Subscription Plans

Access to certain features of the Services requires payment of applicable fees ("Fees") as set forth on the Company's pricing page, which may be updated from time to time at the Company's sole discretion. All Fees are stated in United States Dollars and are exclusive of any applicable taxes.

6.2 Payment Terms

By providing a payment method, you authorize the Company to charge all Fees incurred through your account to that payment method. Subscription Fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). All Fees are non-refundable except as expressly set forth herein or as required by applicable law.

6.3 Cancellation

You may cancel your subscription at any time; provided, however, that cancellation will take effect at the end of the then-current billing period. No pro-rated refunds will be issued for partial billing periods.

6.4 Late Payments; Suspension

The Company reserves the right to suspend or terminate your access to the Services if any Fees are not paid when due. Overdue amounts shall accrue interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is less.

7. Disclaimers of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

9. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of this Agreement; (b) your User Content; (c) your use of the Services; or (d) your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights.

10. Dispute Resolution

10.1 Mandatory Arbitration

EXCEPT AS OTHERWISE SET FORTH IN SECTION 10.3, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL BE SETTLED EXCLUSIVELY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES (OR COMMERCIAL ARBITRATION RULES IF THE DISPUTE ARISES IN A BUSINESS CONTEXT), WHICH ARE INCORPORATED HEREIN BY REFERENCE. THE ARBITRATION SHALL BE CONDUCTED IN [CITY, STATE].

10.2 Waiver of Class Actions

YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL.

10.3 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights.

10.4 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.

11. Modifications to Terms

The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. We will provide notice of any material changes by updating the "Last Updated" date at the top of this Agreement and, where practicable, by posting a notice on the Services. Your continued use of the Services following the posting of any changes constitutes your acceptance of the revised Agreement. It is your responsibility to review this Agreement periodically for changes.

12. General Provisions

12.1 Entire Agreement

This Agreement, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitutes the entire agreement between you and the Company concerning the Services and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties.

12.2 Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions of this Agreement shall continue in full force and effect.

12.3 Waiver

No failure or delay by the Company in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any further exercise thereof.

12.4 Assignment

You may not assign or transfer any of your rights or obligations under this Agreement without the Company's prior written consent. The Company may freely assign this Agreement without restriction.

12.5 Contact

Questions regarding this Agreement should be directed to:

Sentic
205 N. Michigan Avenue,
Suite 810,
Chicago, Illinois 60601

Email: Contact@sentic.io

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.